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Your Contact Information

Help Your First and Last Name: We need your full name both for our records. Jay Brokers never shares or sells your contact information with third parties.
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Help Your E-mail: Jay Brokers collects your e-mail address in order to communicate with you via e-mail. Your e-mail address will also be used for your account log-in. We don't like spam either, so we'll never share or sell your contact information to third parties. For each new offer, you may receive up to three follow-up e-mails from Jay Brokers. You may request at any time to be removed from any follow-up messages by replying to any e-mail from Jay Brokers and stating your request.
Help Your Phone Number: Jay Brokers collects your phone number as an alternate means of contacting you. Jay Brokers will not call you unless your e-mail address fails or you request a phone call. Jay Brokers never shares or sells your contact information with third parties.

Information About Your Item

Help Manufacturer: In order to provide an accurate offer, Jay Brokers needs to know the manufacturer of the item for which you are requesting an offer. Most items have a manufacturer or brand prominently displayed. Sometimes the manufacturer may be listed on a sticker or decal on the bottom or side of an item. Examples of common manufacturers are Apple, Dell, Sony, HP, Compaq, Toshiba, and Acer.
Help Model/Part Number: In order to provide an accurate offer, Jay Brokers needs to know the model or part number of the item for which you are requesting an offer. Most items have a model or part number prominently displayed. Sometimes the model or part number may be listed on a sticker or decal on the bottom or side of an item. Examples of common model or part numbers are iPod Video, Inspiron 8600, Presario zv6000, Vaio VGN-TX27N/B, ThinkPad T60, Latitude D400, MacBook Pro, and PowerBook G4.
Help How much do you want for the item?: Tell us how much you want for the item. Jay Brokers will try to meet your goal amount, but keep in mind that we have to leave room for profit. For items worth more than $250, we can generally offer about 70% of the current fair market value (FMV). FMV is different than current asking prices or current MSRP; it is the amount for which the item can realistically be sold and what the item is realistically worth in today's marketplace.
Help What do you know about the item?: In order to provide an accurate guaranteed offer, Jay Brokers needs to know the basic specifications of the item for which you are requesting an offer. Many items such as laptops have customizable options that were originally specified at the time of purchase; therefore, a manufacturer and model number alone are often not sufficient to properly identify your item.

For example, specifications might include the following (where applicable):

  • Processor Speed (Ex. 2GHz Core 2 Duo)
  • Memory or RAM (Ex. 2GB)
  • Hard Drive or Storage Capacity (Ex. 160GB)
  • Screen Size (Ex. 15.4" Non-Glossy)
  • Wireless Options (Ex. Wi-Fi or 3G)
If you do not provide detailed specifications, Jay Brokers will assume your item has the default or standard configuration without any options or upgrades.
Help What is included with the item?: In order to provide an accurate offer, Jay Brokers needs to know what components or accessories are included with the item for which you are requesting an offer. For example, if your item is a laptop, do you plan to include the charger, battery, or recovery CDs? If your item is an iPod or MP3 player, do you plan to include the charger, headphones, or USB cable? You can also list accessories such as additional batteries, extra drives, or anything else that would significantly affect the value of your offer. If you do not specify any additional components or accessories, Jay Brokers will assume none are included with your offer request except the components required for basic functionality (charger, battery, etc.).
Help Is there anything wrong with the item?: In order to provide an accurate offer, Jay Brokers needs to know about any defects or imperfections your item may have. Defects and imperfections are anything that could potentially reduce the value of your item, such as malfunctioning parts and damaged or missing items. Here is a list of common defects and imperfections:
  • Dead pixels or light/dark spots on display
  • Cracked display
  • Malfunctioning components or parts
  • Missing keys
  • Cracked or heavily worn body parts
  • Dead batteries
  • Items that don't power on
Jay Brokers is not concerned about minor cosmetic imperfections such as a small scuff mark or minor signs of wear from handling. You should, however, honestly disclose any potential defects or imperfections that could affect the value of your item.